- Voice: the ability to participate in the case by expressing their viewpoint;
- Neutrality: consistently applied legal principles, unbiased decision makers, and a “transparency” about how decisions are made;
- Respectful treatment: individuals are treated with dignity and their rights are obviously protected;
- Trustworthy authorities: authorities are benevolent, caring, and sincerely trying to help the litigants—this trust is garnered by listening to individuals and by explaining or justifying decisions that address the litigants’ needs.
Tuesday, August 16, 2011
This phrase came to prominence in the court world with the work of Judges Kevin Burke and Steve Leben, as set out in their very worthwhile 2007 "white paper" for the American Judges Association. They use a framework from psychology professor Tom Tyler, who suggests that there are four basic expectations that encompass procedural fairness: